Information and Digital Technologies Fellow


DIRECT SUPERVISOR: DIRECTOR OF INFORMATION AND DIGITAL TECHNOLOGIES 

The Information and Digital Technologies Fellow will serve on the broader Information and Digital Technologies team which ensures JAARS has the technology and business processes it needs and the understanding to utilize them for maximum effectiveness. He or she will specifically work with staff members across the organization to train and support them in new technology tools. He or she will have the opportunity to work in diverse areas with the technology team including desktops, laptops, servers, networking, WiFi, project management, systems support, and systems analysis and documentation. 

Job Responsibilities

  • Serve with the Information and Digital Technologies team to develop solutions for business inefficiencies
  • Train staff members on the Google suite of tools and other applications, including tech onboarding of new staff
  • Troubleshoot staff members’ technology problems, helping them be successful with their tools
  • Help non-technical individuals create technical solutions
  • Create training guides and document business processes
  • Other job-related duties as assigned by your manager

Job Requirements

  • A deep and growing walk with the Lord Jesus that includes your personal spiritual growth and the ability to support others in their spiritual growth
  • Embraces the vision, mission, and core values of JAARS
  • Excellent organization and communication skills
  • Flexible and team-oriented
  • Proactive
  • Willingness to learn and grow
  • Problem-solving abilities
  • Computer savvy
  • Associate’s or Bachelor’s degree or equivalent experience

Fellows Program Requirements

  • Value global ministry
  • Learner attitude
  • Collaborative

Preferred

  • Working experience with Google Suite (Drive, Docs, Sheets, Forms, etc.), Zoom, Trello, Google Classroom
  • Majors include Computer Science, Business, Business Process Solutions, Business Analysis, Business Management, Technical Writing, and Education
  • Previous IT Help Desk Experience
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